We help individuals & families with their financial lives. Our money matters service is a free service designed to help people to help themselves.

We offer a range of services which allows individuals & families to live better financial lives. Services include:

– Welfare Benefits
– Understanding Welfare Reform & Universal Credit
– Budgeting & Help To Access Debt Advice
– Improving Digital Skills
– Reducing Fuel Costs & Improving Energy Efficiency
– Building Confidence
– Creating CVs, Job Search & Training, Volunteer or Apprenticeship Opportunities

Universal Credit

Universal Credit is part of the government’s welfare reform policy. It is a single monthly payment for people who are not working or are on a low income. Universal Credit replaces the following benefits which are now known as legacy benefits: Housing Benefit, Income-Based Jobseekers Allowance, Income-Related Employment and Support Allowance, Income Support, Child Tax Credit & Working Tax Credit.
We are able to make sure your move to Universal Credit goes smoothly even if you are not likely to be affected straight away as we are able to make sure you are at least prepared. To learn more – visit Universal Credit.

Did you know? In the last year our money matters service provided support to more than 250 of our tenants resulting in over £500,000 in savings & additional benefits.

How we do it? All our support is free and confidential. After you have contacted us, a member of our team will book an appointment to meet you at the office or in your own home. We will be able to talk to you at the first visit and work out what help you require. The service is flexible and can be tailored to meet your individual needs.

If you are not able to pay your rent please talk to us by sending a message to moneymatters@connecthousing.org.uk.

‘The service is unique and exceeded my expectations. I called with an issue that I thought was beyond help. The commitment and expertise I had has had life changing outcomes for me for which I cannot thank you enough.’ – Money Matters Client