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You will need to confirm your rent and service charge amounts separately.

If you are charged a service charge this will be listed separately on your letter and on the schedule of services attached to your letter.

Please report only the ‘eligible’ service charge amount to DWP. Example screenshots are provided below.

If you are unsure of what to do when you receive your annual rent change letter please contact our Money Matters Team on 0300 5000 600 and a member of staff will talk you through this.

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Connect Housing Association Limited is a charitable association registered in England and Wales under the Co-operative and Community Benefit Societies Act 2014 (Company No. IP17445R) and with the Regulator of Social Housing (No. L2285).

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