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Safe as houses

One of our top priorities as a housing association is making regular visits to your home to check and test fire, gas and electrical safety.

In order to make these inspections, we need to get into your home. We often find it difficult to do this so it’s really important you provide us with access.

We use different contractors to carry out these checks and they’ll get in touch with you about making an appointment and letting them in. Here’s what to expect:

Gas safety

Our contractors, Sure Group, carry out your gas service on a yearly basis. They will contact you 2 months before the yearly period is due to expire to arrange a time to come to your home. Look out for a letter from them about this – it will have all the info you need to book this in.

So, what can you expect from this service?

Well, they will check your boiler is in good condition and ensure it’s working as efficiently as possible (which is particularly important with energy prices rising!). They will also take a quick look at any gas appliances like heaters or fires.

To find out more about why a gas service is important and what you can expect from yours, click here.

Electrical safety

We carry out an electrical inspection on your home every five years. Our contractor, Ashley & McDonough, will contact you directly to arrange this. Again, look out for a letter from them to arrange this – it’s really important you give them access so we can make sure your home’s is safe.

When Ashley & McDonough do come round, they’ll check things like plug sockets, lights and switches.

Fire safety

The fire safety of your home is also checked during the gas and electrical services above. The electrical inspection includes checking the smoke detection system is in working order, and the gas service involves checking your smoke alarms.

In the meantime, there are still plenty of things you can do to keep your home safe from fire:

  • Check your smoke alarm regularly and if it’s not working, try replacing the batteries. If it’s still not working, get in contact with us.
  • Two fires a day are started by candles. Make sure they’re away from flammable things like curtains.
  • Using hot oil or fat in the kitchen? Don’t leave it unattended – around half of home fires are caused by cooking accidents.
  • Don’t overload extension leads or electrical sockets, and make sure to unplug electrical appliances you’re not using at night.
  • Try not to obstruct any exits that you might need to use in the case of a fire.

If there is a fire, call 999 immediately.

We know that a lot of these things are obvious, but there are thousands of fires caused by them still every year. It’s always good to remind yourself of them.

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Connect Housing Association Limited is a charitable association registered in England and Wales under the Co-operative and Community Benefit Societies Act 2014 (Company No. IP17445R) and with the Regulator of Social Housing (No. L2285).

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