Customer Experience Working Group (CEWG)

The Customer Experience Working Group is where residents and staff get together to look at what it’s like to be a Connect resident and how we can ensure it is a good experience.

The group look at data on how we’re performing, how satisfied residents are with the services they receive, and feedback received from surveys, complaints and compliments amongst other things.

If you are interested in the Customer Experience Working Group, then please get in touch by calling us on 0300 5000 600 and asking for ‘Tenant Engagement’, or email gettinginvolved@connecthousing.org.uk.