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 Wednesday, 19 June 2019

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Home / Support / What is a Support Plan?

What is a Support Plan?


If you receive support from a Housing Support Worker or Scheme Manager, this support is recorded in a Support Plan. Some people have asked us ‘What is a Support Plan for?’

Alot of support is paid by Supporting People funding which is a government pot of money given to every local authority to help it pay for the support needs in its area.

The local authorities spend the money by giving contracts to many different organisations and agencies, such as Connect Housing, who have experience in helping people to live independently.

The Supporting People teams of the local authority require us to record and monitor the services we provide to tenants, and provide evidence to them that the housing-related support services we provide are what the individual needs and wishes. The Support Plan document forms part of the evidence we have to provide. 

Things we may help with, and that we will cover in a Support Plan, are:

  • Access to correct benefit entitlements
  • Budgeting
  • Accessing specialist support/advice
  • Accessing health care
  • Daily living skills
  • Emotional well-being

Support Plans have been devised to identify areas where support is needed and to agree goals and outcomes that will address the problems.

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Connect Housing Association Limited (“Connect Housing”) is a company registered in England and Wales with
company number IP17445R. We are a non-profit housing and support provider regulated by the Regulator of
Social Housing, registration number L2285. VAT Reg No 664 8458 90.