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 Wednesday, 19 June 2019

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Home / Support / Support for Older People

For Older People

Older Person with Logo Earings 

Connect  have over 1300 older people living in our properties, services for older people is an essential part of our work.

We also support people with disabilities and life threatening illnesses who need help to sustain successful tenancies.

We provide over 700 older people’s properties in Leeds, Kirklees, Calderdale and Wakefield, some with Scheme Managers, and we have Support Workers who provide a housing-related support service. The Support Worker service can also be accessed by non-Connect tenants.

Connect may be able to provide some aids and adaptations to your home, or we can signpost you to the most appropriate help to make living in your own home easier for you.

If you need any further information about these services, please call us 0300 5000 600.

Click here to see our Service Statement and what you can expect of us.

Click here for tips on how to Stay Warm, Stay Well and Stay Safe in winter.




Our Sheltered Housing Schemes What is "Sheltered Housing"??
  Click here to find out information about our Sheltered Housing Schemes:

Click on this link to see 'A Sheltered View' video online.

Emergency Alarm Service

Phone on Wall


Most housing for older people comes equipped with an Emergency Alarm Service to provide essential back up support in a personal emergency. 

If the alarm is activated a call is placed to a 24 hour call centre who will respond and, if necessary, contact your next of kin or the emergency services.

You need to keep them up to date with any changes in next of kin contacts, GPs, your medical conditions and telephone numbers. 

Older People Support Scheme

 Dementia Cafe CMYK


If you need some help to maintain your tenancy, pleasephone 0300 5000 600 or email

Click here for our Older People and Disabilities Services leaflet.


COPS (Connect Older People's Strategists) COPS is a group of forward-looking tenants who want to help us improve services for all our oder people and help to implement the Older People's Strategy.
  Click here for a link to find out more about COPS.

Hidden Memories Dementia Cafe

 Hidden memories Cafe (73) - SMALL

In April 2015, our Hidden Memories Café opened its doors at Hawthorn Mill. Run in partnership with the Alzheimer’s Society, the café serves up more than just hot drinks. Visitors can make new friends and join in activities specially designed to spark memories – such as creating ‘life scrapbooks’ and listening to old vinyl on the café’s record player.

The café runs from 1pm to 3pm on the first Thursday of every month and welcomes anyone experiencing dementia or caring for someone who is.


Click here to find out more about The Hidden Memories Cafe

 The Herbert Protocol


We are working with West Yorkshire Police to promote The Herbert Protocol – a scheme that encourages carers and family members to compile useful information about a vulnerable person which could be used in the event of them going missing.


Click here to find out more about The Herbert Protocol




Copyright © Connect Housing 2019 Privacy statement  | Terms and Conditions
Connect Housing Association Limited (“Connect Housing”) is a company registered in England and Wales with
company number IP17445R. We are a non-profit housing and support provider regulated by the Regulator of
Social Housing, registration number L2285. VAT Reg No 664 8458 90.