We hope that this section will tell you all you need to know about yours and our responsibilities for keeping your home and neighbourhood in a neat and tidy condition.
We carry out most repairs to your home but, as a tenant, there are things that you are expected to do such as:
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Keep your home clean and well-decorated and your garden tidy. We maintain communal gardens – not individual gardens.
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Repair anything you have fitted yourself and change light bulbs etc.
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Clear minor blockages to drains and sinks and carry out minor refixing such as tightening loose handles, hinges,etc.
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Take all reasonable precautions to prevent water pipes being damaged by frost during severe weather.
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Repair any damage created by you or your household.
Keys - Please note that we do not generally replace locks when keys have been lost – you must make your own arrangements to do this. To prevent unnecessary costs to yourself, it may be advisable to keep a spare key with friends or family.