Is that because you CAN'T pay, or because you WON'T pay?
CAN’T pay?
Then expect Connect Housing to offer you...
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help claiming Housing Benefit
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affordable repayments
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a named contact point in our Income Services Team
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a chance to receive FREE and confidential help with your finances
WON'T pay?
Then expect Connect Housing to...
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take fast and decisive action to take back your home
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re-charge you for the cost of any legal action
If you are in rent arrears, expect a call from our Income Service Team during November. This is your chance to get help and advice about your finances and benefit claims, and to agree affordable repayments of your arrears.
If we do try to contact you, please don’t ignore it.
Call us on 0300 5000 600.