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 Wednesday, 19 June 2019
How Do I

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Pay My Rent and Deal with Rent Arrears



Pay My Rent

Paying My Rent

There are lots of ways to pay your rent. Read on to find out how.   


You can also pay over the internet: follow this link to make a rent payment now

If you have a smartphone and an Allpay card, download this app from either the Apple App Store or Google Play. It is completely free, and will allow you to make payments from anywhere with a mobile signal. If you need an Allpay card, give us a ring on 0300 5000 600.

You can also access rent information and make payments through My Account. If you would like more details phone our Housing Services Liaison Officers on 0300 5000 600 or click here to sign up for My Account


A simple and quick way to pay your rent – call us on 0300 5000 600 and we can help you set either of these payment methods up. 


We can accept payment by most debit cards over the phone. You can call us on 0300 5000 600 – Monday to Friday, 9am to 5pm (except Wednesday when we open at 10.30am). 


Make cheques payable to Connect Housing Association Ltd, write your name and address on the back and send to: Connect Housing, 205 Roundhay Road, Leeds, LS8 4HS. Please do not send cash through the post. 


With a payment swipe card you can pay your rent at the counter of any Post Of ce, or any supermarket, local shop or petrol station displaying the PayPoint logo. 





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Contact our Money Matters Team on 0300 5000 600 or email and speak to one of the team. They offer you a wide range of free support which will allow you to make informed choices about income and wellbeing related issues including:
  • Budgeting and debt advice
  • Reducing fuel costs and improving energy efficiency
  • Welfare Benefits
  • Understanding Welfare Reform and Universal Credit
  • Improving digital skills
  • Building confidence
  • Creating CV’s, job search and training, volunteer or apprenticeship. opportunities

Or call into the office. We can help you fill in Housing Benefit forms and discuss your rent account with you. If you want to see a Rent Accounting Officer or a Housing Support Worker, please ring beforehand and make an appointment.

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Connect Housing Association Limited (“Connect Housing”) is a company registered in England and Wales with
company number IP17445R. We are a non-profit housing and support provider regulated by the Regulator of
Social Housing, registration number L2285. VAT Reg No 664 8458 90.