If you are not satisfied with the service you have received from Connect or one of our staff, phone 0113 285 0400 or 01484 353 535 to speak with a Housing Services Advisor. They will either take down your complaint over the phone or send you out a complaint form and leaflet. You can also write in.
Click on this link to move to our "Contact Us" section and more information about out Complaints Policy and Procedure.| This will provide you with information such as who will investigate your complaint, timescales you can expect to be responded to, and other important information.