Describe the job areas you currently work in:
Director of Transformation at Yorkshire Building Society Group.
Describe the experience/qualifications you have:
I have over 25 years of experience in running complex business functions across a variety of industry sectors including financial services, public sector, utilities and transport. The one constant throughout has been the focus on customer service and ensuring that all functions across the whole of an organisation are aligned to support the needs of the customer.
Describe the strengths you feel you bring to the Board:
I bring a commitment to providing high levels of service to our residents and championing equality and opportunity for all. My experience in general management and previous board appointments has taught me that focussing on the needs of our residents will be at the heart of Connect continuing to be a successful organisation.
Joined Connect's Board in 2016.